Welcome to the City of Highfill’s Water & Sewer Department—dedicated to delivering clean, safe, and reliable water and wastewater services to our community. Whether you’re setting up new service, managing your account, or seeking information on rates and quality, we’re here to assist you every step of the way.
Bill Payment Options
We offer multiple convenient ways to pay your utility bill:
Drop Box: Available at City Hall for after-hours payments.
Online: Pay securely via our online portal.
In Person: Visit City Hall at 2560 W Hwy 12, Highfill, AR 72734.
By Mail: Send payments to City of Highfill, 2560 W Hwy 12, Highfill, AR 72734.
Phone: Use our IVR system at (479) 736-5711.
Bank Draft: Set up automatic payments with an ACH Authorization Form.
Check out this helpful flyer. If you still have questions, don’t hesitate to contact one of our water clerks at city hall.
New Service Request
Starting service with Highfill is easy. Simply complete the appropriate User Agreement below to begin your water, sewer, and trash services:
💧 Individual User Agreement – Fill Out Online | Download PDF
🏢 Commercial User Agreement – Fill Out Online | Download PDF
ACH Authorization
Pay Your Utility Bills Automatically – Sign Up for ACH Payments!
Simplify your life by setting up automatic payments for your water, sewer, and/or trash services. Just fill out the ACH Authorization Form to have your bill paid directly from your bank account each month.
Rates and Fees
Stay informed about the latest water and sewer rates. View the most recent rate details by checking out the Current Water and Sewer Rates document.
Municipal Code
Access the official City of Highfill Codebook to review local ordinances, regulations, and policies.
View the Highfill Municipal Codebook
Water Quality Report
We are committed to transparency and public health. Access our annual Drinking Water Quality Reports to review the safety and quality of your water.
2020 Annual Drinking Water Quality Report
2021 Annual Drinking Water Quality Report
2022 Annual Drinking Water Quality Report
2023 Annual Drinking Water Quality Report
2024 Annual Drinking Water Quality Report
Do-It-Yourself Residential Customer Water Audit
This guide will assist you in understanding your water meter, checking for leaks that can waste water and cost you money, estimating your household’s current water use, and making adjustments to your water use. As you read the information provided in this guide, print and use the Meter Read Log to record your water use. You should be able to estimate daily water use and water use for the month.
Understanding Your Bill
If you need assistance understanding your utility bill, please refer to our helpful Understanding Your Bill guide. For further questions, contact our Water Department.
Many household cleaning products are labeled and marketed as “flushable” but that doesn’t mean it’s a good idea to flush them down the toilet. Flushable Does Not = Biodegradable.
City of Highfill offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
